Active Incident

Updated a few seconds ago

Sync FailuresPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Advisor, Predict



September 1, 2021 10:52 BST
[Identified] The problem with syncing has been caused by some misconfiguration with some of our importer workers. These workers have been removed from the pool and the majority of failing syncs are now succeeding. We are continuing to investigate the handful of failures

September 1, 2021 09:33 BST
[Investigating] Currently investigating a number of issues regarding the importing of data from third party sources.

Advisor

Partial Service Disruption

Predict

Operational

External Services